We facilitate our customers with 30 days Return or Replacement Warranty. It enables you to purchase items with a carefree attitude and have an amazing shopping experience at Buddhatrends. Please note that all sizing details are mentioned in each product descriptions with exact measurements in centimeter. We strongly recommend comparing measurements before placing your order to avoid return rates and increase customer satisfaction.
Replacement, Return & Refunds:
- To return an item please visit our contact page at https://www.buddhatrends.com/pages/contact-us
- It is a mandatory part of the process to send pictures of the faulty item. It will be greatly helpful if you send clear pictures of the defect.
- If the item is not faulty and you simply want to change it because of the size/color or disliking to the item, it can be returned once. The customer is accountable to pay the return shipping and handling.
- PLEASE NOTE: we have mentioned all sizing details in each product descriptions with exact measures in centimeter, please check this before placing the order.
- Our quality control system is very reliable, but unforeseen incidents might happen. In the case of wrong color or size, immediately contact the customer support, also provide us with the pictures of the item to resolve the problem as quickly as possible.
- In the case of used, washed, damaged or any other modification from the original condition of the item, we cannot guarantee swift results. The return policy strictly states these conditions as part of the item return policy. Any item without original condition along with packaging will not be accepted.
- For any cancellation of the item, please contact us within 12 hours of placement of order. Items once shipped cannot be canceled.
- Refund is reimbursed depending on the initial payment method customer choose when making the order. Paypal refund is made within the same day of receiving the item back at our provided return addresses which may vary depending on the location of the customer to avoid high shipping charges. Credit Card Refunds takes around 10-15 days generally as this is usual bank time for refunds.
Our support team is always ready to facilitate the customers. You simply need to use the “Contact Us” page for any queries, and we will be happy to assist!
